Keeping Gambling in Balance

Treat gambling as paid entertainment. It will not earn you a living and it cannot fix money problems. Decide in advance how much time and money you can afford. If play starts affecting daily life or spending, use the controls in your account and seek support.

Set limits before you play

Personal Limits are available in your account. You can choose controls for money, play and access.

• Deposit limits set the most you can deposit per day, week or month. They apply only to fiat deposits. Crypto deposits cannot be limited.
• Loss limits cap how much you can lose in a chosen period. Further gambling is restricted once the limit is reached and remains restricted until the next period begins.
• Wager limits cap how much you can stake. They do not apply to sports betting.
• Session time limits control the length of a gambling session. A pop-up reminds you when the set time has been reached.

A decrease takes effect immediately. An increase applies only after you confirm it by e-mail and the previous limit of the same type has expired. This delay is intended to prevent a rushed increase.

Take a cooling-off period

You can set cooling-off for a definite period. It starts immediately. While it is active, you cannot make casino deposits and you are excluded from promotional offers. You can still withdraw remaining funds.

Because crypto is decentralized, crypto deposits may still be processed during cooling-off. This is also why a deposit limit cannot control crypto deposits.

Use self-exclusion when you need a stronger stop

Self-exclusion can run for a definite or indefinite period. It disables your account immediately and removes you from promotional offers for the chosen period. You cannot make fiat deposits or withdraw through the usual account process while it is active. We may process a withdrawal manually at your request after all required KYC checks are complete.

For permanent closure, contact support through live chat. Choose this option when you no longer want access to the account.

Ask yourself a few direct questions

An honest check can reveal when gambling is becoming difficult to manage.

• Have you felt that you should cut back?
• Do comments about your gambling make you irritated?
• Have you felt guilty after gambling?
• Have you gambled to find money for debts?
• Have you borrowed money or sold something so you could gamble?
• Has gambling harmed your health or the welfare of your family?

Even one yes is a reason to pause and contact support. You can also seek independent help from Gamblers Anonymous, GamCare or Gambling Therapy.

Keep minors away from gambling

Slotozen is only for people aged 18 and over. We may ask for valid proof of age at any time. If you cannot show satisfactory proof that you are at least 18, access will be denied and the account may be suspended or permanently closed.

Parents and guardians should supervise online activity and keep account credentials away from minors. Filtering and parental-control software can help restrict access to gambling services.